Privacy Policy

Effective Date: September 30, 2024

At CloseMee Team, we place great importance on our users' privacy and are committed to safeguarding the personal information you provide when using our mobile app, CloseMee. This Privacy Policy outlines how we collect, use, disclose, and protect your data, as well as your rights under applicable laws such as the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (VCDPA).

By using CloseMee, you consent to the collection and use of your information as described in this policy. If you disagree with the terms of this Privacy Policy, please refrain from using our app.

1. Information We Collect
We gather the following types of information to enhance and provide our services:

Non-Personal Information
We may collect non-identifiable data that does not reveal your personal identity, including:

• Device information (e.g., device model, operating system version, Device ID)

• Usage data (e.g., app interaction metrics, browsing patterns)

• Cookies and similar tracking technologies (to analyze trends and improve app performance)

Personal Information
Personal data may include:

• Contact details (e.g., email address)

• User preferences and app settings

2. How We Use Your Information
The information we collect may be used for various purposes, such as:

• Operating and maintaining the app, and delivering the services you request

• Customizing your experience by tailoring app features and content to your preferences

• Communicating with you, including sending updates, security alerts, and technical notifications

• Improving our app and developing new features based on feedback and usage trends

• Complying with legal obligations and protecting our rights or preventing legal risks

3. Sharing and Disclosure of Information
We do not sell your personal information. However, we may share your data under certain circumstances:

• With your consent: We will share your personal information when you provide explicit consent.

• Service providers: We may share information with trusted third-party providers who assist us in operating the app or providing services (e.g., cloud storage, analytics providers).

• Legal requirements: We may disclose information to comply with legal obligations, enforce our terms of service, or protect our rights and safety.

• Business transfers: If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

4. Opt-Out of Data Sharing
You have the right to opt out of the sharing or selling of your personal data. To exercise this right, you may:

• Adjust your privacy settings within the app

• Contact us at contacttobestsiv@gmail.com

5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. When the data is no longer needed, we will securely delete or anonymize it.

6. Security
We take your personal information's security seriously. We employ various technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no security system is entirely foolproof, and we cannot guarantee absolute security.

7. Your Rights
You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.

• Correction: You may request that we correct any inaccuracies in your personal data.

• Deletion: You can request the deletion of your personal data under certain circumstances.

• Objection: You may object to how we process your data in certain situations.

• Data portability: You may request a copy of your data in a structured, machine-readable format.

CCPA Rights: California residents have the right to opt out of data sharing, request access to their data, and request deletion under the CCPA.
VCDPA Rights: Virginia residents may exercise similar rights as provided by the CCPA under the VCDPA.

To exercise any of these rights, contact us at contacttobestsiv@gmail.com.

8. Data Controller and Data Protection Officer (DPO)
Data Controller: CloseMee Team
Contact: contacttobestsiv@gmail.com
For privacy-related questions or concerns, please reach out to our Data Protection Officer (DPO) at the same email address.

9. Third-Party Links
Our app may contain links to external websites or services. Please note that we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external services you interact with.

10. Children's Privacy
CloseMee is not intended for individuals under the age of 17. We do not knowingly collect personal information from children under 17. If we become aware that such data has been collected, we will take immediate steps to delete it.

11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant updates will be indicated by changing the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any changes.

12. Contact Us
For questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

CloseMee Team

Email: contacttobestsiv@gmail.com